by   |    |  Estimated reading time: 2 minutes  |  in assyst Blog   |  tagged , , ,

Thousands of miles away from the successful IFS Unleashed event, our Middle East team brought the same electrifying energy to the great GITEX Global event in Dubai.

GITEX Global features every major technology player, trend, and vertical, covering sectors including smart cities, cybersecurity, the data economy, mobility, healthcare, and telecoms. Held at the Dubai World Trade Center between 10-14 October, the five-day event attracted over 100,000 attendees from across 170+ countries. It was great to see so many of you there!

Here are just some of our favorite moments from the event.

IFS assyst at GITEX

Insightful talk from Keith O’Kelly – Taking ITSM beyond IT: Connecting tomorrow’s workplace today

As customers become more digitally connected, the standards for what makes a great customer experience evolve and shift. For a business to succeed, it must be able to adapt its processes to these newly adopted practices quickly and effectively.

On Day 2 of GITEX, we saw Keith O’Kelly, Chief Revenue Officer at IFS assyst, share how Enterprise Service Management (ESM), an extension of ITSM, is seeing great demand as a result of organizations looking to modernize the employee experience. He further explained how IFS assyst is helping enterprises achieve customer excellence by promoting synergy in the workplace and elevating the service experience.

IFS assyst at GITEX - Keith O'Kelly's talk

A great IFS assyst showcase from Allam Al Beainy and Sami Musleh

On Day 4, GITEX attendees who were curious about how assyst helps organizations deliver great Moments of Service had the chance to learn more about the solution. IFS assyst’s Allam Al Beainy, Vice President Sales MEA/APJ, and Sami Musleh, Solution Consulting Manager, showcased the value assyst brings to organizations and how it can be leveraged internally and externally.

IFS assyst at GITEX - Allam and Sami's talk

Buzzing atmosphere at the booth

Away from the stage, the rest of our team also brought high energy to our booth, delighting many attendees who stopped by. For people who wanted to check out what IFS assyst can offer to organizations, our enthusiastic Solution Consultants provided non-stop live demos.

From the easy-to-use workflow templates to the ability to create a unified self-service portal, visitors were left impressed with IFS assyst’s various features that can help leading organizations tackle their biggest ESM/ITSM challenges.

IFS assyst at GITEX - booth

We hope everyone who was at GITEX Global enjoyed the event as much as we did. It was great to see so many of you drop by our booth.

If you missed us at the event but would like to see IFS assyst in action, you can still reach out to request a demo and discover how you can accelerate your business transformation journey.

Leave a Reply

Your email address will not be published. Required fields are marked *