Making the most of your workforce’s time is vital if you want to keep customers happy and hit SLAs. Here’s how FSM’s new drip feed functionality will make you even more efficient.
Read MoreRead the latest IFS blog posts from the Service industries experts at IFS here. These authors understand the issues and challenges you face – read their thoughts from around the world on new technologies and market developments in service management. Learn more about IFS’s expertise in the Service industries.
Drip feeding makes dynamic workforce management better – here’s how
Collaborate and engage across the service lifecycle in IFS Applications 10
Keeping customers means staying close to customers. IFS Applications 10 brings three new tools for keeping engagement tight, connected and continuous.
Read MoreService leaders: what kind of risk taker are you?
You’re at a party. A stranger approaches you with a coin held out in the palm of her hand. She…
Read MoreA proven example of artificial intelligence in IFS business software
In the previous blogs, I have been talking about what artificial intelligence (AI) is and some of the hype and…
Read MoreDigital investments are key to the recovery of the mining industry
Digital investments, new business models, digital twins and IoT empower mining companies to leverage industry recovery. After a tough couple…
Read MoreQ&A: Field service organizations and the need to optimize service models
Field service organizations must optimize their reactive service models today and plan for predictive service models tomorrow. In this Q&A,…
Read MoreQ&A: How to generate revenue across the total asset lifecycle
By taking on service and asset management, construction and contracting companies can generate revenue across the total asset lifecycle. In…
Read MoreWill complete asset lifecycle solution providers be winners in the future?
Construction companies are changing their business strategy and preparing for changes. How most companies are operating today The construction industry…
Read More3 steps to creating a connected customer experience for service success
We as customers have become accustomed to instant gratification, thanks to uber-connectivity. Have you ever ordered something from Amazon and…
Read MoreRedefining products in the commercial aviation space: the next generation of “Power-by-the-Hour”
The fundamental shift from selling products to guaranteed outcomes has been aided by exponential technological growth over the last ten…
Read MoreBreakdowns or breakdowns?
Breakdowns in a plant or just breakdowns in communication? Is your plant and business at risk? This is the story…
Read MoreDoes an increased focus on field service mean you have to rip and replace an ERP system?
There are two central truths when it comes to enterprise resource planning (ERP) software. The first is that it is…
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