Read the latest IFS blog posts from the Service industries experts at IFS here. These authors understand the issues and challenges you face – read their thoughts from around the world on new technologies and market developments in service management. Learn more about IFS’s expertise in the Service industries.

| | Estimated reading time: 4 minutes | Service
Field Service Buzzwords: ‘Cloud’
Service Buzzword Cloud Header

Previously, we discussed the impact the Internet of Things can have on a service organization. Our final buzzword is key…

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| | Estimated reading time: 3 minutes | Service
Field Service Buzzwords: ‘Internet of Things’
IoT Header

Previously, we discussed the importance of delivering seamless customer service throughout the entire service lifecycle. In this blog we’ll discuss…

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| | Estimated reading time: 4 minutes | Service
Field Service Buzzwords: ‘Seamless’

In my last blog I explained the experience outcome economy using a cup of coffee as an example. In this…

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| | Estimated reading time: 3 minutes | Service
CRM + FSM = A 360 Degree View of the Customer
Touchscreen

CRM and FSM must work together. Why? Because together they give your business a 360 Degree view of your customer…

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| | Estimated reading time: 2 minutes | Service
Field Service Buzzwords: A Blog Series
city skyline

It’s an exciting time to be involved in the service industry, but with so many technology buzzwords flying around—artificial intelligence,…

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| | Estimated reading time: 5 minutes | Aerospace & Defense, Service
OEMs vs MROs: 3 key differentiators for independent commercial aviation service providers
OEM aircraft

The global aviation market may have just experienced its most profitable period ever. Yet, with mega airline mergers and acquisitions…

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| | Estimated reading time: 6 minutes | Business Technology, Creativity & Innovation, Service
How new technology and AI can control rising maintenance costs
Mining Maintenance Costs

Activity in Australia’s mining sector is accelerating, auguring well for exports and the broader economy, according to economic forecaster and…

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| | Estimated reading time: 6 minutes | Asset Intensive, Business Technology, Manufacturing, Research, Service
EAM and ERP: An increasingly critical partnership
EAM and ERP

Meet our guest author, Ted Rohm, Senior ERP Analyst at Technology Evaluation Centers (TEC) Ted Rohm is a Senior ERP…

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| | Estimated reading time: 7 minutes | Creativity & Innovation, Events, Mobility, Service
IFS: Accelerating growth in the long-term
Accelerating Growth in the Long Term

The 2018 World Conference is all but done – but we’re finishing on a growth mindset. Learn how IFS can support your business growth, how WorkWave can bring the IFS ethos to smaller companies, and how Kyocera is making the journey to servitization.

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| | Estimated reading time: 3 minutes | Events, Service
IFS Field Service Management upgrade best practices: Eickhoff customer story
IFS Field Service Management upgrade best practices: Eickhoff customer story

Imagine trying to manage one-of-a-kind mining machinery miles underground, and wind turbine on hillsides or in the sea. Imagine an inventory of over 56 million parts. Well, IFS FSM managed it, and now Eickhoff are upgrading to FSM 5.7.

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| | Estimated reading time: 12 minutes | Business Technology, Creativity & Innovation, Events, Service, Supply Chain, Transform Your Business
The rise of servitization and the industry’s “what’s next”
The rise of servitization and the industry’s “what’s next"

Live blog coverage from the IFS World Conference 2018 break-out session, “The rise of servitization and the industry’s ‘what’s next’.” Nowhere in…

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| | Estimated reading time: 3 minutes | Business Technology, Creativity & Innovation, Events, Service
Drip feeding makes dynamic workforce management better – here’s how
Using IFS FSM and IFS Planning & Scheduling Optimization together to optimize service delivery

Making the most of your workforce’s time is vital if you want to keep customers happy and hit SLAs. Here’s how FSM’s new drip feed functionality will make you even more efficient.

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