Robotics

The use of robotics in the construction industry is not new, in 1998 due to a shortage of labor dock…

Many of our customers are true challengers in their field. They have high ambitions and are prepared to do something…

Amazon recently announced record profits of $3.03bn, breaking its own record for the third consecutive time. However, Amazon appears to be…

Artificial intelligence has the potential to transform the contact center industry. Much of the conversation has centered on chatbots or…

While there isn’t a specific threshold for “too much” or “too little” artificial intelligence, every organization should take great care…

What happens when your contact center is ready to stop talking about chatbots or conversational AI and wants to move…

When you ask customers what they want from their experiences with your organization, simplicity and ease top their list. Furthermore,…

Well, at least I don’t believe that. They will definitely change the how we work or, even better, how we…

Part three of a three-part blog series on enhancing the Internet of Things (IoT): Part one introduced the standard IoT…

Huge tower blocks built in weeks under one roof… automated bridge-building behemoths… bricklaying robots… No, it’s not science fiction. These…

2017 will be a fantastic year for retailers to experiment by trying out new ideas. There’s only one thing they…