Enterprise Service Management (ESM) – “the use of IT service management (ITSM) principles and capabilities in other business areas to…
Read MoreStrategic vs Tactical Enterprise Service Management Explained
Q&A: Will construction companies be able to keep pace with demand?
In this Q&A, Kenny Ingram, construction and contracting industry expert and Global Industry Director at IFS, answers questions on whether…
Read MoreCollaborate and engage across the service lifecycle in IFS Applications 10
Keeping customers means staying close to customers. IFS Applications 10 brings three new tools for keeping engagement tight, connected and continuous.
Read MoreQ&A: How to generate revenue across the total asset lifecycle
By taking on service and asset management, construction and contracting companies can generate revenue across the total asset lifecycle. In…
Read MoreThe UK Smart Meter Programme: Meeting the challenges in an evolving market
In the UK, our government has told energy suppliers that they must install smart gas and electricity meters in every…
Read MoreThe “5 Ps” of service management
Every business and industry love using abbreviations and acronyms. Some are more memorable than others are, and there is one…
Read MoreIs your asset management software up to scratch?
Do you remember the moment you got your first mobile phone? A piece of technology that was going to change…
Read MoreKey benefits of choosing the right service management software
Let’s face it, in 2017 and beyond, if you are relying on whiteboards, spreadsheets and hand-written notes to drive your…
Read More3 ways the changing field service management landscape is powering servitization
On the heels of being shortlisted for Field Service Management by Constellation Research, we explore how field service management has…
Read MoreIFS Enterprise Service Management’s Enhanced Functionality Supports Focus on Service
Today, at IFS’s World Conference in Boston, IFS announced significant product enhancements to its entire suite of enterprise service management…
Read MoreIFS leads the field service management pack
Earlier this week, TEC Principal Analyst PJ Jakovljevic blogged about IFS’ momentum in Field Service Management. I invite you to read what he says about our recent wins and expanded project footprint within the Field Service Management arena.
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