We’re pleased to share that IFS assyst is named as a winner at this year’s Sales and Marketing Technology Award,…
Read MoreIFS assyst named a winner for the 2022 Sales and Marketing Technology Awards
Gartner: 6 Smart Steps for ITSM Tool Selection Success
If you’re thinking about buying a new ITSM solution, read Gartner’s insights on the steps to take and aspects…
Read MoreWhat is Enterprise Service Management (ESM)?
Enterprise Service Management is about applying a service-oriented business model to the way your organization works internally. It is an operational…
Read MoreIFS assyst named a Leader in Enterprise Service Management
The Forrester WaveTM: Enterprise Service Management, Q4 2021 evaluates the 15 most significant Enterprise Service Management (ESM) vendors across a…
Read MoreAll you need to know about IFS assyst 11.4
At IFS, we’re incredibly excited to be announcing the latest version of our popular enterprise service management (ESM) platform: IFS assyst. This…
Read MoreHow to implement Enterprise Service Management (ESM)
Rolling out service management best practices and tools across multiple internal support functions is a big task. Each service domain…
Read MoreStrategic vs Tactical Enterprise Service Management Explained
Enterprise Service Management (ESM) – “the use of IT service management (ITSM) principles and capabilities in other business areas to…
Read MoreQ&A: Will construction companies be able to keep pace with demand?
In this Q&A, Kenny Ingram, construction and contracting industry expert and Global Industry Director at IFS, answers questions on whether…
Read MoreCollaborate and engage across the service lifecycle in IFS Applications 10
Keeping customers means staying close to customers. IFS Applications 10 brings three new tools for keeping engagement tight, connected and continuous.
Read MoreQ&A: How to generate revenue across the total asset lifecycle
By taking on service and asset management, construction and contracting companies can generate revenue across the total asset lifecycle. In…
Read MoreThe UK Smart Meter Programme: Meeting the challenges in an evolving market
In the UK, our government has told energy suppliers that they must install smart gas and electricity meters in every…
Read MoreThe “5 Ps” of service management
Every business and industry love using abbreviations and acronyms. Some are more memorable than others are, and there is one…
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