Industrial organizations are not short on data. They are short on follow-through. Every day, teams make the right decisions, then lose time and momentum executing them. Orders need validation. Exceptions need resolution. Inventory needs replenishment. And too often, that work depends on people manually coordinating systems, watching inboxes, and chasing the next step.

This is the execution gap. Not a lack of intelligence, but a lack of capacity to carry decisions through reliably.

IFS Loops is IFS’s agentic platform for industrial process automation, delivering Digital Workers designed to close the execution gap inside operations.

IFS Loops Digital Workers represent a new execution layer within IFS Cloud, where autonomous, governed Digital Workers take ownership of operational work that should not require constant human intervention. They continuously monitor conditions, apply business and operational rules, manage routine decisions, and handle exceptions end-to-end escalating to humans only when judgment or intervention is required. By carrying work through to completion, Digital Workers ensure that insight turns into action and processes keep moving without friction.

Digital Workers are about clearing the bottlenecks, removing the manual steps that interrupt momentum and keep teams from moving at speed. The goal isn’t to replace people, but to lift the manual burden so they can focus on the work that truly needs their expertise.

Digital Workers in Action

IFS Cloud 25R2 introduces a set of Digital Workers designed for high-volume, high-friction operational scenarios. Each one is purpose-built around a specific role and workflow.

Supplier Order Manager

Best for: Procurement and supply chain teams

The Supplier Order Manager takes ownership of supplier-facing execution. It automates supplier communications, validates purchase orders, and manages exceptions when something changes. Instead of procurement teams manually checking order status or chasing responses, the Digital Worker keeps the process moving and flags issues only when intervention is needed.

Outcome: Fewer delays, fewer errors, and significantly less time spent on routine coordination with suppliers.

Customer Order Manager

Best for: Order processing and customer service teams

The Customer Order Manager focuses on the front end of order execution. It automates order and PO creation, validates data across systems, and immediately flags errors before they cascade downstream. By handling these steps automatically, it reduces rework and prevents issues from reaching customers. This Digital Worker is especially valuable in high-volume environments where speed and accuracy directly affect customer experience.

Outcome: Frees order processing teams from manual validation and rework, allowing them to focus on exceptions and customer relationship management.

Material Replenisher

Best for: Inventory managers and planners

The Material Replenisher continuously monitors part requirements and inventory levels across sites. When needs are identified, it checks availability, evaluates fulfillment options, and recommends the best path forward. This helps ensure the right materials are available when and where they are needed.

Outcome: By keeping materials flowing, it supports higher first-time fix rates and reduces the operational impact of stockouts.

Inventory Replenisher

Best for: Distribution and warehousing teams

The Inventory Replenisher focuses on ongoing inventory health. It forecasts demand, monitors inventory positions, and triggers replenishment automatically based on defined rules and thresholds. This removes the need for planners to constantly monitor stock levels and manually initiate actions.

Outcome: Consistent inventory coverage and less time spent managing routine replenishment decisions.

The Impact Digital Workers Deliver

Across these use cases, the value of Digital Workers shows up in very practical ways.

Teams regain hours each day that were previously spent on manual checks, follow-ups, and data entry. Execution becomes more consistent because workflows run the same way every time, regardless of who is on shift or which region is involved. Errors are caught earlier, before they turn into service issues or downstream costs.

Just as importantly, Digital Workers bring structure and transparency to execution. Every action is logged. Every decision follows defined rules. IT and security teams get the governance they need, while business teams get work that actually moves without constant oversight.

This is capacity that scales without hiring, without outsourcing, and without re-architecting core systems.

Closing the Execution Gap

IFS Loops Digital Workers reflect a simple belief: insight only matters if it leads to action.

With 25R2, IFS gives organizations a way to move from knowing what should happen to ensuring it actually does. Digital Workers take responsibility for execution, remove operational drag, and free people to focus on the work that requires experience and judgment.

The starting point is intentionally simple. Identify one workflow that consumes time and attention every day. Hand it to a Digital Worker. Measure the impact. Then expand from there.

When execution stops being the bottleneck, everything else moves faster.

Learn more about IFS Cloud 25R2 Innovation.