With an explosive growth in new technologies to gather and use data to optimize service delivery, this will be at…
Read MoreDiscover your business strategy in the latest IFS blog posts here.
AI, digital twins and IoT to drive the service sector toward a data-driven 2018
In 2018 retailers will look to innovative store concepts, Blockchain and supply chain transformation
Digital is everywhere in retail today. The threat from more agile, internet-based companies continues to drive traditional players to try innovative…
Read MoreModular momentum driving the construction industry in 2018
Factories in flat-packs and homes built in factories—modular construction will build new momentum in 2018. However, the construction industry is…
Read MoreIs unified commerce putting the customer experience back on center stage as it should be?
In these days of fake news, there is a tendency to dramatize the fact that change is constant and occurs…
Read MoreModular and offsite construction: evolution or revolution?
Modular offsite construction has been around for many years, but is it about to really take-off? There has been a…
Read MoreQ&A: Why manufacturers are moving to service-based business models
Expert advice on how manufacturers can provide services and solutions that supplement their traditional product offerings. In this Q&A, I…
Read MoreA day in the life of Kenny the production planner
Production planning is never easy, but do you have a thought for those in food and beverage where nothing is…
Read MorePlaying the supporting role: military in-service support moves forward with next-generation equipment
Introducing a new asset into a military force used to be simple. Manufacturers made the equipment, the military bought and…
Read MoreWhat you need to know about quality assurance and management for the automotive industry
Quality can be defined as “fitness for use as defined by the customer.” A quality product or service contributes to…
Read MoreWhen digital transformation and customer expectation collide: the field service predicament
Can service organizations leverage digital transformation to improve customer service and exceed expectations? Servitization. Uberization. Driverless cars. Drones. Digital transformation…
Read MoreSet IoT free, automate your business
Part three of a three-part blog series on enhancing the Internet of Things (IoT): Part one introduced the standard IoT…
Read MoreFive constraining factors construction companies must fix
In our experience – reinforced by a recent construction industry roundtable discussion – there are five factors constraining Australian and…
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