With an explosive growth in new technologies to gather and use data to optimize service delivery, this will be at…
Read MoreRead the latest IFS blog posts from the Service industries experts at IFS here. These authors understand the issues and challenges you face – read their thoughts from around the world on new technologies and market developments in service management. Learn more about IFS’s expertise in the Service industries.
AI, digital twins and IoT to drive the service sector toward a data-driven 2018
IFS & innovation comes together at EUW 2017
A recap of the European Utility Week 2017 (EUW 2017) event and more. It’s now been just over a few…
Read MoreWhen digital transformation and customer expectation collide: the field service predicament
Can service organizations leverage digital transformation to improve customer service and exceed expectations? Servitization. Uberization. Driverless cars. Drones. Digital transformation…
Read MoreAre 84% missing out on the digital transformation benefits of IoT?
According to a primary research study of 200 IoT decision makers with industrial companies, about 85 percent of them collect…
Read MoreOn the day IFS acquires WorkWave, Gartner publishes its 2017 Magic Quadrant for Field Service Management, revealing that IFS has once again been positioned as a Leader
A few moments ago, a press release was issued announcing that IFS has acquired WorkWave. This is the biggest acquisition IFS…
Read MoreHow businesses truly feel about digital change & transformation
Digital transformation can mean different things to different people, making it difficult to know when you have achieved it. However,…
Read MoreNot one, but two Service acquisitions: what’s behind today’s announcement?
Earlier today, a press release went live announcing IFS’s acquisitions of mplsystems Limited and Field Service Management Limited. These investments…
Read More70 percent of industrial companies need this for digital transformation
New study shows enterprise mobility is an essential step to harness the disruptive technologies in business. Business conditions are changing…
Read MoreIs your field service management software the weak link?
A chain is only as strong as its weakest link, and if your business aspires to grow, then your software…
Read MoreUsing facilities management technology to meet rising service demands
Satisfaction and success can be ever-moving targets. Once a milestone is reached, in business or personal endeavours, we set new…
Read More81% of large businesses need socially responsible suppliers – are you one of them?
No time like the present… or maybe tomorrow. Have you seen that comic where a medieval king in full armor…
Read MoreField service management software: what it’s like post-implementation
Study offers a peek behind the kimono of post-implementation reality. Nothing is ever as we think it’s going to be….
Read More
