theCUBE is the world’s leading live interview show covering enterprise tech, innovation and the people who imagine, create and implement…
Read MoreRead the latest IFS blog posts about the Moment of Service.
Every business has those moments when they get judged, when they either delight or disappoint. Bringing together all the decisions, the processes… the blood, sweat and tears… to deliver at those moments, is what it’s all about. We call it the Moment of Service. Learn more about the Moment of Service.
theCube at IFS Unleashed 2022 with Sarah Nicastro and Roel Rentmeeters
theCUBE at IFS Unleashed 2022 with Nick Ward and Scott Camarotti
theCUBE is the world’s leading live interview show covering enterprise tech, innovation and the people who imagine, create and implement…
Read MoretheCube at IFS Unleashed 2022 with Michael Ouissi
theCUBE is the world’s leading live interview show covering enterprise tech, innovation and the people who imagine, create and implement…
Read More5 Levers for Achieving Service Excellence and Standout Customer Experiences
We know that delivering excellence in the moment of service is crucial in achieving customer satisfaction, but what exactly goes…
Read MoretheCUBE at IFS Unleashed 2022 with Marne Martin
theCUBE is the world’s leading live interview show covering enterprise tech, innovation and the people who imagine, create and implement…
Read MoretheCUBE at IFS Unleashed 2022 with Cathie Hall
theCUBE is the world’s leading live interview show covering enterprise tech, innovation and the people who imagine, create and implement…
Read MoretheCUBE at IFS Unleashed 2022 with Parminder Khosa & Martin Schirmer
theCUBE is the world’s leading live interview show covering enterprise tech, innovation and the people who imagine, create and implement…
Read MoretheCUBE at IFS Unleashed 2022 with Christian Pedersen & Sioned Edwards
theCUBE is the world’s leading live interview show covering enterprise tech, innovation and the people who imagine, create and implement…
Read MoretheCUBE at IFS Unleashed 2022 with Darren Roos
theCUBE is the world’s leading live interview show covering enterprise tech, innovation and the people who imagine, create and implement…
Read MoreCustomer feedback, business transformation and achieving frictionless time to value
Feedback provides organizations with rich insight into what business changes should become a priority, and why. Tom Gregory, VP Customer…
Read MoreInteractive Tools Are Significantly Improving Field Service Outcomes
A recent report sponsored by IFS found that field service leaders are seeing notable KPI improvements thanks to their interactive…
Read MoreMaintaining a Balance: Q&A with IFS Champion Shuja ur Rehman
Rebecca Walker, Global Customer Advocacy Strategist for IFS, talks to Shuja ur Rehman about his role as Head of IT…
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