Innovation

I’ve been contemplating technology enabled tectonic shifts in industry. Of course, AI is topical. There’s something more fundamental happening, particularly…

This is a short story about a belt, that thing we wear around our waists. It’s also about the power…

IFS Unleashed 2024 promises to be an extraordinary event that goes beyond the boundaries of imagination and technology. With AI…

APIs have been a crucial tool for programmers for a long time. Starting from the simple “Hello World!” program that…

As companies attempt to orchestrate new product-as-a-service business models, adopt circular economy ambitions and rise to increasing customer and employee…

We know that delivering excellence in the moment of service is crucial in achieving customer satisfaction, but what exactly goes…

Disclaimer by Author: I am hoping to discuss a general introduction to cryptocurrency, how they differ from ordinary currencies, their…

Facilities managers used to be the unsung heroes of an organization. But those days of anonymity are over. Facilities teams…

The employee experience has never mattered more – and the pressure on HR teams to improve it has never been…

There’s no shortage of research showing if you want to have happy customers you need to have happy employees. It’s…

Is your tech delivering moments of service that your customers love? Or is it silently destroying your brand reputation just…

2022 will be the year of hyperautomation—organizations using automation tech everywhere they can to shift routine workloads off people and…