Tag: Featured

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Artificial Intelligence within customer service

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Artificial Intelligence within customer service

Featured AI + 7Artificial Intelligence Chatbots contact center Customer Service implementing AI Robotics virtual assistance

The Emergence of Artificial Intelligence within Customer Service

AI and agent-assisted service

Featured AI + 5Artificial Intelligence contact center Customer Engagement Customer Service Robotics

Finding the Perfect Balance of AI and Agent-Assisted Service

Conversational AI

Featured AI + 8Artificial Intelligence contact center conversational AI Customer Engagement Customer Service Field Service Management Robotics robots

Introducing Conversational AI in the Contact Center

AI success

Featured AI + 5Customer Engagement Customer Service Integrating AI Robotic process automation Robotics

Cross-Functional Cooperation is the Key to AI Success

Featured Automotive + 4Data electronic vehicles Manufacturing sensor technology

Pedal to the metal: Pushing new boundaries in automotive manufacturing

Featured AI + 6Artificial Intelligence Digital Transformation IFS Labs Innovation Robotics Technology

Help, robots will replace our jobs!

Featured BRC + 5ERP food and beverage Process Manufacturing recall traceability

Food safety and risk – Changes in BRC 8 reinforce the possible

Featured Asset Management + 4energy and utilities industry IFS Labs IoT ONS 2018

Are these booming times for the energy industry – just what does the oil price recovery tell us?

Featured Channel Partner + 6Field Service FSM IoT NEC PSO Servitization

Field service in focus: IFS and NEC bring FSM excellence to Japan

Featured DDMRP + 5demand driven MRP Enterprise Resource Planning ERP Manufacturing Supply Chain

Is DDMRP for you?

Featured Customer Summit + 3Field Service leadership Service Management

From the outside in: Why I decided to join IFS

Featured customer-centric + 3Ireland leadership UK

A renewed focus on UK and Ireland

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