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Stephane Maes

CTO & CPO, IFS assyst

Stephane Maes is the CTO and CPO of ESM (IFS assyst) at IFS. An innovator and disruptor, he pragmatically delivers on changing industries, creating new markets and products, or turning around and transforming portfolios. With more than 25 years of experience in the high-tech industry, Stephane has had a big impact on systems that everybody uses every day. Prior to IFS, he held executive positions at Micro Focus, AT&T Bell Laboratories, IBM, Oracle, Huawei, and Ericsson.

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Articles By Stephane Maes

What is Enterprise Service Management (ESM)?

What is Enterprise Service Management (ESM)?

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Re-Live SITS 2022 (The Service Desk and IT Support Show)

Re-Live SITS 2022 (The Service Desk and IT Support Show)

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How to get Employees to Use and Adopt the Self-Service Portal

Service Desk Challenge: Increase IT Customer Satisfaction

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Home Working: 5 Challenges your Service Desk is Facing...and How You Can Solve Them

Home Working: 5 Challenges your Service Desk is Facing…and How You Can Solve Them

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Service Desk Challenges: Find, Keep, and Motivate Your Staff -happy staff

Joiners, Movers and Leavers & SAM

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