Posts by Raymond Martin

Ray brings over 20 years of experience helping manufacturers and service organizations drive digital transformation across their operations. At IFS, Ray focuses on empowering clients to accelerate innovation and performance across the Service and Asset Lifecycle by combining industry-specific enterprise software capabilities with emerging technologies such as Industrial AI, Augmented Reality (AR), and the Industrial Internet of Things (IIoT). Before joining IFS, Ray held leadership roles at PTC, Servigistics, and Baxter Planning, helping customers achieve breakthrough results across field service, asset management, service supply chains, reverse logistics and repair, manufacturing, and product lifecycle operations. A consistent theme throughout Ray’s career has been his focus on pushing the boundaries of business process innovation through enabling technologies. At Servigistics, he was instrumental in bringing to market the industry’s first integrated service lifecycle solution that bridged both planning and execution. Today at IFS, he helps organizations reimagine service and asset-intensive operations by making them more predictive, resilient, and digitally driven through AI-powered enterprise software.