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Hannah Mandapat

Hannah Mandapat

Content Strategist – Customer Marketing

Hannah Mandapat creates customer-focused content to help organizations maximize the value of IFS solutions and improve efficiency, resilience, and decision-making. She specializes in bringing customer stories and business outcomes, and innovation to life, helping customers achieve more with their technology.

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Articles By Hannah Mandapat

3 questions CIOs should be asking their I&O teams...but probably aren't
Automotive Service

3 questions CIOs should be asking their I&O teams…but probably aren’t

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IFS assyst named a Leader in Enterprise Service Management
Automotive Service

IFS assyst named a Leader in Enterprise Service Management

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What next? How to Apply Mission-Based Prioritisation to IT
Automotive Service

What next? How to Apply Mission-Based Prioritisation to IT

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How Advanced Service Desk Chatbots Work -banner
Automotive Service

How to Launch a Service Desk Chatbot

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Knowledge Management: Why Integrate Knowledge into Processes?
Automotive Service

Knowledge Management: Why Integrate Knowledge into Processes?

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What is Procurement Debt? The pain you avoid when you make a great tech purchasing decision
Automotive Manufacturing

What is Procurement Debt? The pain you avoid when you make a great tech purchasing decision

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6 Ways Automation and AI are Transforming Service Desks
Automotive Service

6 Ways Automation and AI are Transforming Service Desks

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What’s new in ITIL 4? - itsm
Automotive Service

9 areas for service management improvement

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