In my first blog on the transformation facing military in-service support, I looked at how next generation defense equipment –…Read More
The geo-political landscape, blockchain technology and IT backbone transforming military in-service support
Is your field service management software the weak link?
A chain is only as strong as its weakest link, and if your business aspires to grow, then your software…Read More
Using facilities management technology to meet rising service demands
Satisfaction and success can be ever-moving targets. Once a milestone is reached, in business or personal endeavours, we set new…Read More
Field service management software: what it’s like post-implementation
Study offers a peek behind the kimono of post-implementation reality. Nothing is ever as we think it’s going to be….Read More
How to use workforce management software to operate at your best
Technology is a great enabler for growing businesses. It helps break down barriers, which allow companies to compete on levels…Read More
So you are servitizing your business… now what?
The field service management landscape is changing and it’s powered by servitization. Enterprise organizations across multiple industries are embracing servitization…Read More
The servitization of the oil and gas service industry
Oil and gas organizations are embracing servitization and leveraging technology to increase profit margins and core service offerings. In general,…Read More
Unstick your technician: 3 easy steps to simplify your technician’s life so they’re more productive
A mobile application that’s configured to your business needs may be exactly what your field technicians need so that they’re…Read More
Don’t mute your customer
How field service technicians can increase customer satisfaction by providing customers with a voice. Don’t be the field engineer who…Read More
2016 Mobile Star Awards: IFS shines in field service management and mobile enterprise software
The 15th annual Mobile Star Awards, which recognizes the best mobile products of the year, is hosted by MobileVillage, a…Read More
Is your asset management software up to scratch?
Do you remember the moment you got your first mobile phone? A piece of technology that was going to change…Read More
The key to easily managing large outsourcing contracts
Service providers can use IFS EOI to manage large outsourcing contracts for tasks such as highway roadside assistance, managing drivers…Read More