Many organizations want to provide an omni-channel experience, but few are doing it consistently well. If you’re a contact center…
Read MoreThe Foundational Pillars of Omni-Channel Success
How to support your evolving omni-channel strategy with RFID and ERP
RFID technology has risen to become a valuable element in better performing supply chain management, ensuring that the right products…
Read MoreERP: the building block that drives personalization
An omni-channel transaction may be triggered on a smart screen, but delivering on it depends on end-to-end goods visibility, planning…
Read MoreBrave new world of retail: sustain and entertain in 2017
2017 will be a fantastic year for retailers to experiment by trying out new ideas. There’s only one thing they…
Read MoreOmni-channel: A question of “How?”
For retailers, being able to deliver, and keep delivering, is at the heart of omni-channel success. But delivering has never…
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