| | Estimated reading time: 5 minutes | assyst Blog
What’s the deal with ITOM and DevOps?
what's the deal with itom and devops

As technology continues to evolve at an unprecedented pace with increasing complexity, the importance of ITOM and DevOps cannot be…

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| | Estimated reading time: 5 minutes | assyst Blog
How AIOps improve service assurance
How AIOps improve service assurance

AIOps’ importance in the ITSM/ITOM space grows daily, as it makes a significant impact in improving service assurance. It continues…

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| | Estimated reading time: 11 minutes | assyst Blog
What is ITOM (IT operations management)? | ITOM explained | ITOM vs ITSM vs ITAM
What is ITOM (IT operations management)? | ITOM explained | ITOM vs ITSM vs ITAM

What is IT operations management (ITOM)? IT operations management (ITOM) is a set of processes responsible for building, managing, and…

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| | Estimated reading time: 5 minutes | assyst Blog
6 tips to improve your ITOM strategy
6 tips to improve your ITOM strategy

According to Gartner’s latest survey, 74% of technology investments are funded by business units outside of IT. 5m read

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| | Estimated reading time: 5 minutes | assyst Blog
KPIs in SAM
| | Estimated reading time: 5 minutes | assyst Blog
Joiners, Movers and Leavers & SAM
Service Desk Challenges: Find, Keep, and Motivate Your Staff -happy staff

Written by Rory Canavan, SAM Charter

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