AIOps’ importance in the ITSM/ITOM space grows daily, as it makes a significant impact in improving service assurance. It continues…
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What is ITOM (IT operations management)? | ITOM explained | ITOM vs ITSM vs ITAM
What is IT operations management (ITOM)? IT operations management (ITOM) is a set of processes responsible for building, managing, and…
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According to Gartner’s latest survey, 74% of technology investments are funded by business units outside of IT. 5m read
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Joiners, Movers and Leavers & SAM
Written by Rory Canavan, SAM Charter
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