The design industry has seen amazing progress in tools that allow everyone to create polished and professional-looking designs. With the…
Read MoreThe Importance of UX Research in the Era of AI-Enhanced Design Tools
Beyond ‘Always Right’: Navigating Rights, Wrongs, and Users for Effective Design
The “The customer is always right” slogan originated in retail and has dominated our society for more than 100 years. Users,…
Read MoreHow UX Insights Champions are shaping our products
At IFS, we believe that user research is not just a step in the design process; it’s a mindset that…
Read More9 areas for service management improvement
Did you know? On average, strategic CIOs earn $167,000 more than functional CIOs.[1]
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