Enterprise Service Management, for the uninitiated, is not a superhero with a cape, but it sure can work wonders in…
Read More10 ways ESM can supercharge HR
ITSM HACK #1: 5 Tips for remote IT onboarding
Good IT service management practice doesn’t just happen. It requires multiple trials and errors to get right and involves a…
Read More3 Ways Technology Can Help HR Rebuild the Employee Experience
The employee experience has never mattered more – and the pressure on HR teams to improve it has never been…
Read MoreCreating value using strategic HR. A Q3 2016 discussion round-up
The responsible creation of long-term value in business is the cornerstone of a successful business leader. With the quickening pace…
Read MoreTrigger business innovation using advanced systems
Modern systems and processes can provide an ecosystem where business innovation thrives, and with it, the ‘next big thing’ can…
Read MoreObjectives can reignite a passion in staff that really delivers
Staff objectives are too important for an annual appraisal. A strategy may be written by the board, but it should…
Read MoreReflections from Sri Lanka
During the past couple of years, our operation in Sri Lanka has played an increasingly significant role in the way…
Read MoreWHY do YOU get up in the morning?
Before heading home yesterday, I asked some of my colleagues in the office what makes THEM get up in the…
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