Since its inception, documentation for software system users has been known as “help”. Fast-forward to today, when software companies now…
Read MoreUser Education for a Moment Of Service
Empathizing with the User
Have you ever faced any difficulty understanding your user’s expectations and pain points? If the answer is yes, you are…
Read MoreWhat You Learn When You Fail
Most people are usually ready to talk about their dreams in life. But they are less prepared to talk about…
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