La gestion des services sur le terrain (Field Service Management ou FSM) et la gestion de la relation client (Customer…
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Customer service is a people-focused business, and according to the Harvard Business Review, there are elements of service that are…
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The 2018 World Conference is all but done – but we’re finishing on a growth mindset. Learn how IFS can support your business growth, how WorkWave can bring the IFS ethos to smaller companies, and how Kyocera is making the journey to servitization.
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What if you’re ill, laying on the couch with a high fever, really not feeling well with a bucket next…
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Do you remember the moment you got your first mobile phone? A piece of technology that was going to change…
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