For many service desks, First Call Resolution (FCR) is the “holy grail” of metrics, but should it be? Like any…
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Learn about IFS EOI and see some examples of how it supports oil and gas organizations. What is IFS EOI?…
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IFS EOI has been deployed numerous times by A&D organizations to solve challenges of a differing nature. What is IFS…
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Service providers can use IFS EOI to manage large outsourcing contracts for tasks such as highway roadside assistance, managing drivers…
Read MoreCan the model-driven architecture of IFS EOI support any type of manufacturing business?
Whether in support of mass production, discrete manufacturing, industrial manufacturing, process manufacturing or high-tech manufacturing, the model-driven architecture of IFS…
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Remember ‘business as usual’? For many, it seems lifetimes ago. 2016 was one of the most volatile socio-political years in…
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How do you take your business’s operational intelligence to the next level? This video will show you how. What is…
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A Business Review webinar with IDC, Microsoft and IFS was held on November 29, 2016. Learn about trends and how…
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Advancements to analytics are making it possible for oil and gas companies to operate like never before. Picture yourself knowing…
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When used in the right way, data collection and analytics can optimize operations and enhance service delivery to deliver a…
Read MoreEfficient warehouse data collection – straight into IFS
Jakob Björklund IFS Where are we going with our warehouse data collection solution? We see a great benefit in…
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