| | Estimated reading time: 4 minutes | Business Technology, Research, Service, Strategy
3 steps to creating a connected customer experience for service success
Harmoniser l’expérience de service pour répondre aux nouvelles attentes des clients.

We as customers have become accustomed to instant gratification, thanks to uber-connectivity. Have you ever ordered something from Amazon and…

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| | Estimated reading time: 3 minutes | Business Technology, Creativity & Innovation, Oil & Gas, Research, Strategy
How oil companies can adjust their business to a period of recovery
How oil companies can adjust their business to a period of recovery

The oil and gas industry is recovering, but companies need to deal with a new reality where a lot of…

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| | Estimated reading time: 3 minutes | Aerospace & Defense, Business Technology, Digital Transformation, Research, Service, Strategy
Redefining products in the commercial aviation space: the next generation of “Power-by-the-Hour”
L’aviation civile, première industrie sur les projets de transformation digitale et d’innovation

The fundamental shift from selling products to guaranteed outcomes has been aided by exponential technological growth over the last ten…

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| | Estimated reading time: 5 minutes | Business Technology, Creativity & Innovation, IFS Labs
Are chimpanzees more intelligent than computers?
intelligence artificielle chimpanzé

Few would argue that Artificial Intelligence (AI) is the industry’s current hot topic. And why shouldn’t it be? AI’s potential…

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| | Estimated reading time: 4 minutes | Aerospace & Defense, Business Technology, Strategy
Battling on three fronts: Military in-service support in 2018
2018 defense industry trends

Availability and reliability are key if military forces are to reach their objectives. But to achieve this, military forces and…

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| | Estimated reading time: 5 minutes | Aerospace & Defense, Business Technology, Creativity & Innovation, Research, Strategy
Innovation in aviation: The four commercial trends disrupting the industry in 2018
2018 commercial aviation trends

2017 saw another positive year in commercial aviation with a surge in air passenger numbers and new aircraft orders as…

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| | Estimated reading time: 6 minutes | Business Technology, Service
Does an increased focus on field service mean you have to rip and replace an ERP system?
Integrating field service management software

There are two central truths when it comes to enterprise resource planning (ERP) software. The first is that it is…

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| | Estimated reading time: 6 minutes | Business Technology, Creativity & Innovation, Finance, Research, Strategy
Blockchain, robotic automation and holistic reporting set to transform businesses in 2018 and beyond
2018 financial industry trends

The financial area is heavily impacted by new technology at the moment. Balancing trust, swift transactions and increased transparency is…

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| | Estimated reading time: 6 minutes | Automotive, Business Technology, Creativity & Innovation, Research, Strategy
Three game-changers in the automotive industry in 2018
2018 automotive industry trends

New data-driven services, strong light-weight materials and a rapidly built-out infrastructure for electric vehicles (EVs) are trends impacting the automotive…

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| | Estimated reading time: 6 minutes | Business Technology, Creativity & Innovation, Process Manufacturing, Research, Strategy
E-labels and smart packaging to transform the process manufacturing industry in 2018
2018 process manufacturing trends

E-labeling, smart packaging and global partnerships offer new ways for companies to create more loyal customers and increase profitability. In…

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| | Estimated reading time: 7 minutes | Manufacturing, Research, Strategy
3 game-changers for the manufacturing industry in 2018
2018 manufacturing industry trends

The Internet of Things (IoT) being built into the product design, manufacturers adopting a more service-centric business model and 3D…

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| | Estimated reading time: 6 minutes | Business Technology, Creativity & Innovation, Oil & Gas, Research, Strategy
Digital investments and new business models empower oil & gas companies to leverage industry recovery in 2018
2018 tendances pétrole et gaz

Many oil and gas companies experienced a tough couple of years recently, as oil prices plummeted to record-low levels. The…

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