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When it comes to artificial intelligence, one of the most common questions in the mind of retail customer experience leaders…
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What happens when your contact center is ready to stop talking about chatbots or conversational AI and wants to move…
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When adding artificial intelligence to your organization, the best first step is to create a plan for integrating AI and…
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The automotive industry is already in the middle of huge market change. Cars and commercial vehicles are getting smarter, and…
Read MoreHelp, robots will replace our jobs!
Well, at least I don’t believe that. They will definitely change the how we work or, even better, how we…
Read MoreFood safety and risk – Changes in BRC 8 reinforce the possible
Do the changes in BRC 8 bring increased focus on traceability, risk management and cyber security? Traceability, recall and risk …
Read MoreAre these booming times for the energy industry – just what does the oil price recovery tell us?
In these turbulent times who can really tell if the oil price recovery can be sustained, with sanctions, on-going trade…
Read MoreA renewed focus on UK and Ireland
IFS recently appointed Alan Laing as managing director for UK & Ireland to drive growth for all of IFS’s products,…
Read MoreChoosing software to manage what’s next in manufacturing
Choosing new software for your business is not easy, as many of the manufacturers I meet tell me. Everyone says…
Read More3 Real-World Use Cases of Artificial Intelligence Delivering Real Value in Enterprise Applications
“AI” is one of the most overused technology buzzwords of the last 2-3 years. But the term is not going…
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