Last week while attending the IFS UK&I User Group Annual Conference outside of London, I had an opportunity to sit…
Read More5 Common Failure Points of Field Service Software Implementations
A smart approach to the ECJ time recording edict
In part one of this blog, I explored the recent ECJ ruling re-enforcing the recording of hours worked and breaks…
Read MoreIs a return to clocking the outcome of the recent ECJ ruling?
The old-fashioned chore of clocking in and out is the last thing you think about in a modern digitized business…
Read MoreReverse Logistics Software Buyer’s Guide
It’s easy for organizations to think about reverse logistics as parts management in reverse, and because of that, many firms…
Read More3 Opportunities to Upskill Your Technicians for Today’s Field Service Landscape
In the world of automation this and artificial intelligence that the role of the field technician is often questioned. Will…
Read MoreFive Ways the IFS World Conference will Make your Service Firm Better
This October, IFS will once again showcase its broad and powerful technology portfolio and vision for Enterprise Resource Planning, Enterprise…
Read MoreLet’s actually start minding the industry skills gap
When I meet with IFS customers across the UK one of the most common pieces of feedback is the struggle…
Read MoreThe Death of the Service Dispatch
Last month, Gartner released its 2019 Magic Quadrant for Field Service Management, and for the fourth consecutive time, IFS has…
Read MoreAmbition, passion, reliability: getting to know IFS customer and IFS Champion Bjarte Haugland
As many in the business software world will attest: managing the company-wide deployment of an ERP platform is a serious…
Read MoreWhy the UK is about to trounce the US in construction productivity
As a Scot myself, I don’t have the sense of bravado that an American might when it comes to the…
Read MoreThe race for the digital shipyard
Shipbuilders, private vessel owners and ministries of defense around the world are mandating and investing heavily in transformational digital technology…
Read MoreMakino’s Critical Shift from Reactive to Predictive Service
Makino is a globally recognized company that produces metal-cutting and EDM machines. Like many product manufacturers, Makino is looking for…
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