Tom Paquin reminds us why service is so important and what IFS’s position as Leader in the 2020 Gartner Magic…
Read MoreGartner’s 2020 Magic Quadrant for Field Service Management Reminds Us Why Service is So Important
COVID-19 is disrupting the residential housing market—what action should housebuilders take?
House sales have slowed dramatically in many countries, so housebuilders are wrestling with what they need to do to ensure…
Read MoreAlfa Laval Drives Service Excellence with Remote Assistance
Alfa Laval is a Swedish company founded in 1883 that is a world leader within the key technology areas of…
Read MoreIFS Named a Leader for Fifth Consecutive Time in Gartner’s Magic Quadrant for Field Service Management
Gartner has named IFS a Leader in the Magic Quadrant for Field Service Management with IFS positioned highest in ability…
Read MoreIFS Planning and Scheduling Optimization – Our Own Crystal Ball
What makes humans different? What attribute separates us from other species? The primary one I would suggest is our ability…
Read MoreThe Stats are in: Myopic Software Initiatives are Hindering Business Growth
Over a quarter (27 percent) of respondents report that being locked into a technology vendor has, or is, disrupting transformation…
Read MoreChallenging tradition to become better: Female entrepreneurialism in a male-dominated industry
The IFS Champion community’s most recent addition is Imelda Harsono, Director of Technology and Compliance at PT Aneka Gas Industri, Indonesia’s first industrial gas company and part…
Read MoreWhat is Procurement Debt? The pain you avoid when you make a great tech purchasing decision
In software development, technical debt is the future cost of picking an easy solution now over a better one that…
Read MoreDigital business: 5 crucial factors when choosing a service provider
Digitalization is not only the indisputable future, but also the gateway to growth, longevity, and better business decisions. Why go…
Read MoreReports from the manufacturing front lines in a post-pandemic world
Manufacturers today are still recovering from the initial economic shocks that came as businesses shut down to prevent further spread…
Read MoreDeliver service with a mind towards customer and employee safety
Having gone through the first global pandemic most of us can remember will change the way we think about a…
Read MoreService Desk Challenge: Increase IT Customer Satisfaction
This is article 6 in a series of 8. Read article 1 in the series here. The Challenge The service…
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