En tant que clients, nous nous sommes habitués à la satisfaction instantanée de nos besoins grâce à l’uber-connectivité. Vous est-il…
Read More3 étapes pour une expérience client connectée et des services inégalés
When digital transformation and customer expectation collide: the field service predicament
Can service organizations leverage digital transformation to improve customer service and exceed expectations? Servitization. Uberization. Driverless cars. Drones. Digital transformation…
Read MoreThe customer is king, but is your field service management the queen?
The survival and growth of a service organization are dependent upon its customer-focus and the right field service management software….
Read MoreCustomers, partners and IFS gather to discuss the future of construction
While the construction sector’s digital history is weak, new technologies and ways of working are driving the industry to implement…
Read MoreSecond time lucky for role-based user experiences?
History is full of concepts and products that flopped or ended up as nice products used for very limited purposes….
Read MoreMake complex things easier with a user experience from IFS
Enterprise software is about facilitating communication. This can range from simply registering a sales order to managing an international multi-billion…
Read MoreSee how Toyota Lanka delivers excellence in customer service
Besides original equipment manufacturers who produce a final vehicle, Tier N suppliers within the automotive industry global supply chain and…
Read MoreDelivering the IFS experience at Gartner Symposium Orlando
The Gartner Symposiums are one of the top industry events that we take part in every year, and the gathering…
Read MoreHow Auto Windscreens delights its customers
Having been in the field service software industry for several years now, it is my passion helping field service organizations…
Read MoreAre you ready to deliver tomorrow’s retail experience?
As you’re surely aware by now, there is a paradigm shift within retail. How do you tackle it? As bricks…
Read MoreThe travel retail experience and the journey to the future
Over 1 billion people travel internationally each year – approximately 15 percent of the global population – and they spend…
Read MoreThe energy and utility sectors must stay close to customers to find out what is going on
Energiforum is an opportunity for IFS customers in the energy and utilities industry to meet, exchange ideas and hear about…
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